Caffeine Checkout Suite
Support
Email reaches the people who build the app. Checkout problems come first.
Email support
First reply the same working day, US Eastern time, including when a checkout is broken. That is a response target; fixes take as long as the problem needs.
What to include
- Your store's myshopify.com address
- Which feature, and where you saw the problem (checkout, Thank you, post-purchase, storefront)
- A screenshot or order number if you have one
Using AgentReady?
AgentReady is our separate AI SEO app. Its support runs through its Shopify App Store listing.
AgentReady on the App Store